Before you return
- Check the order status in your account. Bespoke orders can only be returned for manufacturing faults.
- Keep all tags, bags and labels attached.
- Report faults within 28 days of delivery.
Steps
- Contact our team with your order number and photos of the fault.
- We confirm the return and send instructions.
- Send the item back in its original condition. Refunds or replacements are issued after inspection.
Read the full terms in our Return Policy.